Dispatcher

Calportland • Salaried • Seattle, WA, US, 98119, WA, United States • 1d ago

Job Summary

The Dispatch Representative works in the Dispatch Center to ensure timely product delivery while assisting customers with ordering quality concrete and building materials. This position is responsible for coordinating schedules of deliveries, which includes order taking, scheduling of orders, setting up deliveries, and effectively communicating with customers, drivers, and the sales team.

Benefits

At CalPortland, we’re proud to offer a comprehensive, competitive benefits package that provides health and financial support to our most important resources: our employees. Your benefits are an important part of your overall compensation at CalPortland. That’s why we give you a wide range of benefits to choose from. All regular full-time employees may enroll in a variety of health and welfare plans including medical, dental, and vision plans. Other benefits include life insurance, disability coverage, employee assistance program, and retirement program. The company also has a variety of voluntary benefits for employees to choose from.

Compensation

Salary $80,000 to $85,000

Responsibilities

Obtains orders and changes to existing orders from customers and sales representatives
Enters orders and printed tickets into the system
Coordinates special jobs, service and scheduling
Coordinates with outside trucking subcontractors and by radio with drivers, service, and sales representatives
Assists with resolution of customer delivery issues and customer complaints
Determine customer requirements and expectations in order to recommend specific products
Maintain proficiency and accuracy in data entry of customer orders
Review orders in the system for proper mix design, travel times, and correct job start times; ensure customer-specific needs are met
Manage time effectively, meet personal goals and work effectively with other members of the dispatch team
Communicate with customers to provide up to date information regarding the company’s ability to meet delivery times
Meet customer delivery demands and company with the guidelines of Federal Hours of Service Regulations
Dispatch construction materials for multiple facilities; coordination of orders, trucks, and drivers
Perform departmental clerical tasks including preparation of department reports and the ability to maintain dispatch/order desk records and data

Education

High school diploma/GED

Requirements/Qualifications

Knowledge and understanding of union contracts and Department of Transportation (DOT) regulations
Strong verbal and written communication skills
Able to interact positively with a broad range of customers, vendors, and contractors
Proficient in Microsoft Office and dispatch systems
Attention to detail and able to multi-task

Preferred:

Prior dispatch experience
Knowledge of ready-mix concrete, aggregates, asphalt, etc.

Conditions of Employment

Successful candidate must submit to post-offer pre-employment physical examination, drug/alcohol screen, and background check. Some positions require FMCSA regulated ongoing drug and alcohol testing.

Related Jobs

Ready Mix Driver

Calportland • Full-time • Seattle, WA, US, 98119, WA, United States • 1d ago

1d ago

Apply Here

Electrician

Calportland • Full-time • Seattle, WA, US, 98119, WA, United States • 2d ago

2d ago

Apply Here