Job Requisition ID: 63829
Department: Manuf. & Operations (DEPT_MFGOP)
At Dover Fueling Solutions (DFS), we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do, but what really fuels us is our people. They’re the heart of our company. As an employee, our promise to you is that you’ll work on new and innovative products and solutions, be mentored by managers and teammates who are collaborative, caring, and act with integrity, and have the opportunity to grow in ways that are meaningful to you. Unique and interesting projects – both locally and globally – will challenge you and allow you to pursue different and rewarding career paths.
We are #EnergizedByGrowth.
DFS is part of a legacy of leadership that spans back generations, made up of some of the most trusted, leading-edge brands in the industry. As part of Dover Corporation and with our talented, innovative, outstanding people, we are doing great things and redefining what is possible in fueling and convenience retail. Providing advanced fuel-dispensing equipment, including clean energy solutions, systems and payment, automatic tank gauging and wet stock-management solutions, DFS comprises the product brands of Wayne Fueling Systems, OPW Fuel Management Systems, ClearView, Tokheim, ProGauge, Fairbanks, LIQAL, AvaLAN, and Bulloch Technologies. Headquartered in Austin, TX, DFS has a significant technology development and manufacturing presence worldwide, including facilities in Brazil, China, India, Italy, Poland, the Netherlands, the United Kingdom and the United States.
Position Summary
The Senior Quality Engineer is responsible for driving quality assurance and continuous improvement through advanced data analysis across manufacturing, suppliers, and product lifecycle processes. This role ensures that products meet safety, regulatory, and customer requirements by leading root cause analysis, corrective actions, technical leadership, partners with Supplier Quality for supplier development, and quality system governance and compliance. The Senior QE partners with cross-functional teams (Engineering, Manufacturing, Supply Chain, and Operations) to proactively prevent defects, reduce cost of poor quality, and deliver reliable, compliant products.
Key Responsibilities
Quality Systems & Compliance
- Ensure compliance with ISO 9001, S-A-01, industry regulations, and internal QMS requirements.
- Support compliance with ISO 14001 and ISO 45001 requirements.
- Lead internal and external quality audits; support certification, regulatory inspections and Management Reviews.
- Maintain documentation (control plans, inspection plans, FMEAs, PPAPs, SPC, CAPA, NCRs)
Supplier Quality
- Collaborate with Supplier Quality to identify supplier issues.
- Analyze info provided by suppliers to understand preventative actions in production.
Manufacturing Quality
- Support MRB (Material Review Board) activities and disposition decisions.
- Monitor in-process quality, lead problem-solving (FAST) for recurring production issues.
- Lead Gemba walks to identify quality risks and drive improvements.
- Partner with production engineering to improve process capability
- Collaborate with Manufacturing Engineering to develop error-proofing (Poka - Yoke) and SPC controls on critical operations.
Continuous Improvement
- Drive Lean Six Sigma projects to reduce waste and improve yield.
- Conduct data analysis of RTY, CoPQ, PPM, complaints, and audit findings.
- Facilitate Kaizen events, root cause analysis, and corrective/preventive action (CAPA).
- Technically proficient AI for data collection, improvements and automating the analysis and reporting
- Training experience to coach team members as needed on OpEx, Lean, 6Sigma
Cross-Functional Leadership
- Partner with Design Engineering on DFMEA, PFMEA, NPD and design for manufacturability.
- Provide training and coaching to operators, inspectors, and engineers on quality tools.
- Act as SME (Subject Matter Expert) on quality standards, measurement systems, and risk management.
Required Qualifications
- Bachelor’s degree in Engineering, Quality, or related field.
- 10+ years of experience in quality engineering within a manufacturing environment.
- Strong data analysis skills; proficiency in AI and BI tools
- Proficiency in quality tools (FMEA, SPC, CAPA, audits).
- Strong knowledge of root cause analysis, corrective actions, and RTY improvement.
- Experience with data systems (Intelex, Oracle, or similar).
- Excellent problem-solving and cross-functional communication skills.
Preferred Qualifications
- ASQ Certified Quality Engineer (CQE) or Six Sigma Green/Black Belt.
- Experience in dispenser, automotive, or industrial equipment manufacturing.
- Familiarity with Measurement Canada and other regulatory compliance.
- Knowledge of supplier quality processes and collaboration with SQEs.
Key Success Metrics
- RTY improvement and sustainability across production lines.
- Timely closure of NCRs and support MRB actions as needed, and cycle times improvement.
- Reduction in customer complaints and field failures, better customer satisfaction.
- Effective support of NPI through lessons learned and risk mitigation.
- Positive audit results and compliance to ISO/regulatory standards.
- Closure of internal audits and CARs on a timely manner.
- Reduction in Cost of Poor Quality (COPQ).
Note: This is not an all inclusive list, and can change as needed for the business
Work Arrangement : Onsite
Bonus Eligible: This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.
We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.
Benefits: Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, 13 paid holidays/floating holidays per calendar year, paid vacation days, and paid sick leave; including business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.
All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact dfs.hrinquiries@doverfs.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.
This position may be located in: Americas : United States : Texas : Austin
Job Function : Quality & Continous Improvement
#LI-LM1
