Compensation Type: Yearly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location:
Inspired by the human condition in its many forms, E11EVEN Club Hotel & Residences were created to promote an exclusive, personal and self-curated way of being. At the Residences, choice surrounds you all day long.
Whether you jetset or prefer to reset, these residences offer moments and experiences that speak to each individual’s taste and preference. Located within the creative and thriving metropolis of Miami, E11even Club Hotel & Residences perfectly reflect the vibrancy of its surroundings, people and culture.
So reimagine yourself here and get to the essence of what living your way, is truly all about.
Overview:
Step into a pivotal role at E11EVEN Club Hotel and Residences, where precision meets performance. As Director of Revenue Management, you’ll be the strategist behind maximizing every revenue opportunity, ensuring our property achieves peak profitability and market dominance. This role demands a visionary leader with mastery of channel and yield management, capable of crafting both long-term and short-term strategies that advance RevPAR and market share. You’ll analyze revenue potential across transient and group segments, optimize catering and space utilization, and integrate ancillary revenue streams—from spa to lifestyle experiences, to create the ideal business mix every day of the year. If you’re ready to transform data into dynamic strategies and position E11EVEN Club Hotel and Residences as a revenue leader in the luxury hospitality space, this is your stage.
Responsibilities:
- Develop and implement pricing strategies across all segments and room types to maximize revenue.
- Oversee daily inventory and pricing processes, ensuring optimal yield management.
- Monitor competitor rates, market trends, and demand drivers; present actionable strategies to leadership.
- Forecast revenue accurately using macro and microeconomic insights; prepare short- and long-term forecasts including weekly, monthly, and annual projections.
- Evaluate group, wholesale, and corporate business opportunities to ensure profitability and speed of response.
- Maintain and optimize revenue management systems (CRS, RMS, PMS, Sales & Catering).
- Analyze RevPAR performance and STR reports; provide insights and corrective action plans.
- Chair weekly revenue strategy meetings and deliver monthly/quarterly presentations to ownership.
- Ensure accurate content and pricing across all distribution channels; manage OTA relationships to maximize exposure.
- Collaborate with Sales and Marketing teams on strategic campaigns and promotional initiatives.
- Prepare annual rooms revenue budget and monitor performance against targets.
- Lead and develop the revenue management team, fostering growth and expertise.
- Oversee digital marketing initiatives such as PPC campaigns, GDS advertising, and email marketing.
- Maintain compliance with brand standards and ensure exceptional communication across departments.
Qualifications:
- Minimum of 4 years of progressive experience in Revenue Management within the hospitality industry.
- Bachelor’s degree required; advanced knowledge of revenue optimization strategies preferred.
- In-depth expertise with industry tools and reports such as STR, Agency 360, Demand 360, and OTA Insights.
- Proficiency in Microsoft Excel, Word, and PowerPoint with strong analytical and reporting skills.
- Ability to perform effectively in a high-pressure, fast-paced environment while maintaining accuracy and composure.
- Exceptional verbal and written communication skills, with the ability to present complex data clearly and persuasively.
- Strong time management skills with the ability to prioritize tasks and meet deadlines.
- Meticulous attention to detail and follow-up to ensure flawless execution of strategies.
- Flexibility to work extended hours as business needs require.
