Job Description Patient Navigation & Care Coordination- Serve as the primary point of contact for ACHD patients, assisting with appointments, referrals, and follow-up care.
- Coordinate multidisciplinary care including cardiology, cardiac surgery, maternal-fetal medicine, electrophysiology, social work, and other specialty services.
- Facilitate smooth transitions from pediatric to adult congenital care.
- Ensure continuity of care by tracking diagnostic testing, procedure scheduling, and post-visit follow-up.
- Identify patient needs and barriers, collaborating with the team to develop individualized care plans.
Patient Education & Support- Provide condition-specific education and resources to patients and families to promote understanding and self-management.
- Educate patients on long-term follow-up care, lifestyle recommendations, and the importance of routine ACHD surveillance.
- Support patients emotionally by promoting coping strategies and connecting them to appropriate support services.
Program Support & Communication- Communicate consistently with physicians, advanced practice providers, nursing staff, and testing departments to ensure efficient patient flow.
- Assist in data collection for quality improvement, registries, and accreditation requirements (AHA/ACC ACHD Program standards).
- Participate in ACHD team meetings, case conferences, and program development initiatives.
- Collaborate with community partners, referring providers, and regional hospitals to enhance access to ACHD care.
Documentation & Compliance- Maintain accurate documentation of patient interactions, care plans, and navigation activities within the electronic health record (EHR).
- Ensure all navigation practices comply with institutional policies, accreditation standards, and regulatory guidelines
Skills & Competencies- Strong understanding of congenital heart disease and adult cardiac care principles.
- Excellent communication, patient advocacy, and interpersonal skills.
- Ability to work independently while functioning as part of a collaborative, multidisciplinary team.
- Strong organizational skills with the ability to manage complex care pathways.
- Proficiency with electronic health records and clinical documentation.
Experience- 2-4 years clinical experience in cardiology, congenital cardiac care, critical care, or a related specialty required.
- Experience with ACHD or pediatric congenital heart disease strongly preferred.
- Care coordination or patient navigation experience is a plus.
- Bachelor's Degree required or 5+ years experience in lieu of a degree.
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Job Requirements Applicable Experience:
3-5 years
Basic Life Support - American Heart Association or Red Cross, Registered Nurse - Various
Bachelor's Degree
Job Details Full Time
Day (United States of America)
The best place to get care. The best place to give care . Saint Luke's 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.
