Ticket Agent
Full-time and Part-time
Location: New Brunswick ,NJ
Compensation: $16.00 per hour
Join Our Team! Are you ready to embark on an exciting journey in the world of travel and tourism? Do you thrive in a dynamic, fast-paced environment where every day brings new adventures? If so, we want YOU to join our team as our Ticket Agent! Company Overview: Coach USA, one of the largest transportation companies in North America, is hiring a full-time Ticket Agent at its New Brunswick, NJ location. We are a leading travel company committed to curating exceptional travel experiences for our clients. With a focus on seamless service, meticulous planning, and innovation, we set the standard for memorable journeys. Position Overview: We are seeking a dynamic and detail-oriented individual to join our esteemed team. The ideal candidate will possess experience in coordinating group travel arrangements, demonstrating impeccable organizational skills, and delivering exceptional customer service. Reporting directly to the Director of Tour and Travel, this role presents an exciting opportunity to shape memorable experiences for our clients. What We Offer:
- Comprehensive benefits package including medical, dental, vision, short-term disability, life insurance and 401k options.
- Paid Holidays (FT Only) & Personal Time Off.
- A collaborative and supportive work environment where your contributions are valued and recognized.
Responsibilities:
- Provide exemplary customer service to clients, addressing inquiries and resolving issues promptly and professionally.
- Conduct comprehensive research on destinations, activities, accommodations, and dining options for group travel.
- Manage all incoming communication channels promptly and professionally.
- Execute financial transactions with precision, including collecting, processing, and refunding funds from client/vendor accounts.
- Collaborate seamlessly and communicate effectively with colleagues as required.
Qualifications:
- Exceptional organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
- Excellent written and verbal communication skills, with the ability to interact effectively with clients and colleagues at all levels.
- Self-motivated with the ability to prioritize tasks and work independently in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software applications.
Ready to Embark on Your Next Career Journey? If you are a motivated and enthusiastic individual with a passion for travel and a commitment to excellence, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter detailing your qualifications and why you are interested in joining our team. Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
