Invitation Homes is a fast-paced evolving company, offering high-quality homes for lease in desirable neighborhoods across America. As the nation’s premiere home leasing company, we own, lease and operate approximately 80,000 properties ensuring a move-in ready living space that provides a clean, safe, and functional home for our residents.
The market teams include our Leasing and Property Management teams as well as our Rehab, Turns & Maintenance professionals. Together, our talented teams create excellent resident experiences from the time the resident moves in to the home, throughout the duration of their lease and during their transition as they move out. Our teams work hard to create and maintain high-quality homes and ensure potential residents are presented with a rental property they can’t refuse!
We are seeking candidates with a drive to excel in our thriving organization. We are looking for professionals who are ready to join our work-family, provide excellent service to internal and external customers and embrace our fast and friendly approach. As the single-family home rental industry is quickly evolving, we are looking for dedicated learners who are passionate to serve our residents and maintain top-quality homes. Apply today! We’re looking forward to getting to know you!
Job Summary
The Assistant Portfolio Manager assists the Portfolio Director in the day-to-day operation of managing single-family home rentals which includes entering monthly move-ins, move-outs, and rentals. Working with residents from move-in to move-out, Assistant Portfolio Managers will attend to residents' requests, accounts receivable.
Essential Job Duties and Responsibilities
Assist Portfolio Manager(s) in managing a portfolio of single- family residential homes in accordance with company objectives and metrics
Assist Portfolio Manager(s) in maintaining occupancy levels, ensuring positive resident relations and complying with all reporting requirements
Provide exceptional customer service by attending to resident move-in/move-out needs and responding to requests in a professional and timely manner
Manage all electronic lease files for residents; ensure file management quality control including document storage in proprietary database
Responsible for all cash handling and accounts receivable management; post daily deposits
Assist in oversight of maintenance operation
Other duties as assigned
Education and/or Experience
Minimum of two (2) years of administrative experience in Property Management or related field
Must possess a valid driver's license, an insurable driving record and access to their own motor vehicle
Availability to work a flexible schedule based on business need
Bachelor's Degree in Business or related field, or equivalent in a related field (preferred)
Compensation and Benefits
To attract and retain top talent, were pleased to offer competitive compensation and benefits including:
Competitive pay starting at $24 p/hour
Annual bonus program
Health, dental, vision and life insurance
Generous paid time off plansincludevacation accrual, sick time, standard holidays and floating holidays
401(K) with company matching contributions
Awesome work environment with casual dress
Team events and gatherings (Pre and Post-Covid)
Skills/Specialized Knowledge
Customer service oriented; strong communication, organizational and interpersonal skills
Positive, can-do attitude with a commitment to excellence and achieving goals
Working knowledge of property management software programs (e.g. Yardi, Salesforce and Docusign) and Microsoft Office Applications
Ability to deal effectively with diverse situations
Can effectively work independently and as a member of various teams and committees
Ability to multi-task
Other Requirements
Ability to be at work on a regular and consistent basis; Overtime may be required for this position.
Must maintain professional appearance and comply with prescribed dress code policy
Must comply with all safety regulations, including the use of back brace, safety goggles and gloves when appropriate
Ability to work weekends and non-traditional holiday if needed, not consistent
Must be reachable via phone, except during approved time off
Must provide basic hand and power tools
Extensive travel within assigned portfolio required
Physical and Mental Demands
The office may be a busy environment. This position may have to manage a number of projects at one time and may be interrupted frequently to meet the needs and requests of internal and external customers. The environment may be busy and/or noisy and the incumbent will need excellent organizational, time, and stress management skills to complete the required tasks.
Work Environment
The office may be a busy environment. This position may have to manage a number of projects at one time and may be interrupted frequently to meet the needs and requests of internal and external customers. The environment may be busy and/or noisy and the incumbent will need excellent organizational, time, and stress management skills to complete the required tasks.
Salary Range
The salary range for this position is: $21.02 - $36.44, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws.
Compensation and Benefits
To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:
Annual bonus program
Health, dental, vision, and life insurance
Long-term and short-term disability insurance
Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays
401(k) with company matching contributions
Awesome work environment with casual dress
Team events and gatherings (Pre- and Post-Covid)
Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at humanresources@invitationhomes.com.
To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes.
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