Discover Your Purpose with Us at Heartfields at Easton!

As Business Office Director, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.

Your Role:

As the Business Office Director, your role includes overseeing the financial, billing, payroll, and human resources functions of the community. You will manage the business office staff, maintain compliance and accuracy in all processes, and provide exceptional service to residents, families, and team members.

Position Highlights:

Status: Full Time
Schedule: Monday–Friday, 9:00 a.m.–5:30 p.m., with MOD coverage as needed
Location: 700 Port St, Bldg. 100, Easton, MD 21601
Rate of Pay: $25.00–$35.00 per hour (Non-Exempt; paid bi-weekly)
Travel: 10%–20%

Why You'll Love This Community:

Heartfields at Easton offers a warm, home-like atmosphere where residents and team members alike feel part of a close-knit family. The community fosters strong collaboration among its cohesive management team, ensuring a supportive and friendly work environment. Employees enjoy the satisfaction of contributing to a workplace that values teamwork, professionalism, and genuine care for residents and one another.

What You’ll Do:

Oversee business office operations, including billing, collections, accounts payable, payroll, and resident accounts
Prepare, reconcile, and maintain accurate financial records, including cash controls, bank reconciliations, journal entries, and financial statements
Collaborate with department leaders to assign and track departmental expenses and budgets; prepare financial and management reports as needed
Maintain resident, vendor, team member, and financial files in accordance with policies and compliance requirements
Partner with residents and families to resolve billing and collection matters professionally and accurately
Lead community human resources processes including recruitment, onboarding, orientation, benefits administration, payroll, and record maintenance
Guide department leaders on employee relations, policy compliance, and performance management
Oversee employee engagement and safety initiatives, including appreciation programs, safety committee leadership, and workplace injury reporting
Conduct exit interviews and prepare regular reports for community leadership
Supervise, train, and coach business office staff, ensuring accuracy, compliance, and timely completion of all processes
Ensure corporate policies and internal controls are consistently applied
Perform other duties as assigned to support community operations

Qualifications:

Degree in Accounting desired with two to three years of related experience considered
Experience in business office management, payroll, or human resources strongly preferred
Strong organizational and leadership skills with attention to detail and accuracy
Proficiency in financial systems, human resources information systems, and Microsoft Office applications
Ability to manage multiple priorities while maintaining confidentiality and compliance
Excellent communication and interpersonal skills for working with residents, families, and team members

Why Join Us?

Enjoy a comprehensive benefits package – medical, dental, vision, PTO, 401(k) and more for eligible positions
Thrive in a purpose-driven environment that puts residents first
Join a collaborative, supportive leadership team that values your voice
Build meaningful connections and create lasting impact for residents and their loved ones

Benefits You’ll Enjoy:

Competitive wages
Early access to earned wages before payday!
Flexible scheduling options with full-time and part-time hours
Paid time off and Holidays (full-time)
Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
401(K) with employer match
Paid training
Opportunities for growth and advancement
Meals and uniforms
Employee Assistance Program

About Discovery Management Group

Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6,500 residents nationwide.

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V

A Note to Applicants

This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.

Agency Policy

We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.

Employment Scam Warning

We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.

HeartFields Assisted Living at Easton

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Business Office Director (Senior Living)