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2339 East Franklin Blvd., Gastonia, NC 28054

Automotive Service Advisor / Writer
Must be Bilingual – Spanish/English

Please Click 'Apply Now' to Submit Your Application Online Today!

Experience Required

Earn $100,000+!

Generous Pay Plan + Great Benefits!
PTO Awarded from Day One!

NO WEEKENDS!

Parks Chrysler Dodge Jeep RAM Gastonia is proud of the expert, friendly, and knowledgeable staff we have, and we want you to join our team! We are proud to be the frequent recipient of FCA’s Customer First Award for Excellence. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.

We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success and are hiring now for an experienced, bilingual Service Advisor / Writer. OUR BUSINESS IS BOOMING!!

Why Choose Parks Chrysler Dodge Jeep Ram Gastonia for Your Sales Career?

What sets us apart:

Customer-First Culture: We prioritize relationships over transactions. Our team is known for building trust and delivering personalized service that keeps customers coming back.
The Parks Promise: Our commitment to “More for Less” means competitive pricing, generous trade-in values, and a hassle-free buying process—making your job easier and more rewarding.
Supportive Environment: You’ll work alongside knowledgeable professionals in a collaborative, high-energy setting where your growth is encouraged and your success is celebrated.

We Offer:

Earn $100,000+!
Generous Pay Plan
Great benefits including Medical, Dental, Vision and Life insurance
401(k)
PTO Awarded Day One
Paid vacation
Short-term and long-term disability (after one year of employment)
Employee discount program
Advancement Opportunities

Responsibilities – Service Advisor:

Schedule appointments with customers
Meet and greet customers
Work with customer and technician to identify required maintenance using service history data
Advise customers on necessary/suggested services, notify customer of any current special promotions and up-sell additional services
Compute cost of replacement parts and labor to restore vehicle to condition specified by customer
Estimate cost of mechanical, electric, or other repairs
Enter itemized estimate on service order and explain estimate to customer to gain their understanding of all services provided
Determine progress of repair/service orders and inform customer accordingly
Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been carried out appropriately and on schedule
Review results of customer satisfaction surveys with service manager
Establish positive relationships with customers
Meet the dealership's standards for repair/order production

Qualifications/Requirements – Service Advisor:

Experience as a Service Advisor / Writer is required
Bilingual – Spanish/English is required
Sales experience
High school diploma or equivalent
Valid in-state driver's license
Professional personal appearance
Please upload your resume. Completing the online assessment will grant you priority consideration!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drug screening.

The Parks Automotive Group is an Equal Opportunity Employer

Automotive Service Advisor / Writer Must be Bilingual – Spanish/English Please Click 'Apply Now' to Submit Your Application Online Today!

Experience Required Earn $100,000+!

Generous Pay Plan + Great Benefits!PTO Awarded from Day One! NO WEEKENDS!

Automotive Service Advisor / Writer
Must be Bilingual – Spanish/English

Please Click 'Apply Now' to Submit Your Application Online Today!

Experience Required

Earn $100,000+!

Generous Pay Plan + Great Benefits!
PTO Awarded from Day One!

NO WEEKENDS!

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Auto Service Advisor - Bilingual Spanish/English