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Winston-Salem, NC 27103

AUTOMOTIVE SERVICE ADVISOR

Up to $25 Per Hour + Bonuses! Great Benefits!

Required: Auto Service Advisor Experience

Bob King Automotive Group is HIRING NOW and seeking a dynamic, customer-focused Automotive Service Advisor to join our growing team!

Are you ready to be the face of a service department that prides itself on excellence and customer care? At Bob King Automotive Group, we’re looking for an experienced Automotive Service Advisor who excels at building trust and coordinating seamless service experiences. You’ll be the key liaison between our service technicians and valued customers, ensuring every vehicle receives timely and accurate care. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, this is the opportunity for you.

Why work for Bob King Automotive Group?

You’re joining a team that values your input, rewards your efforts, and invests in your growth. Apply today and see what your future can look like with Bob King Automotive Group!

We Offer:

Up to - $25 per hour Plus Bonuses!
Performance-based bonuses & incentives
401(k) plan with company match
Comprehensive medical, dental, and vision insurance
Paid time off, holidays, and vacation benefits
Employee discounts on vehicles, parts, and service
Ongoing training and career development opportunities
A supportive, team-oriented work environment with a strong company culture

Responsibilities – Automotive Service Advisor:

Guide customers through the entire auto maintenance and repair process.
Greet customers & schedule auto service appointments via phone, email, and our CRM system
Explain auto service needs & quotes clearly, upselling genuine parts and approved accessories
Track & update repair orders, ensuring on-time delivery and accurate KPI reporting
Coordinate between technicians, parts, and management to deliver seamless service
Resolve customer concerns proactively, turning issues into positive experiences
Follow up postâ€'service to secure reviews, referrals, and longâ€'term relationships

Qualifications/Requirements – Automotive Service Advisor:

1 - 2+ years of experience as an Automotive Service Advisor or in a related customer service role within the automotive industry
Dealership experience is a HUGE PLUS!
Excellent communication and interpersonal skills with a customer-first mindset
Strong organizational skills and attention to detail
Ability to work in a fast-paced environment and multitask effectively
Basic understanding of automotive repair processes and service software systems
Proven track record of delivering high-quality customer service
High school diploma or equivalent; additional certifications or training a plus
Please upload your resume and complete the online assessment for priority consideration!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass a pre-employment background check and drug screening

We are an Equal Opportunity Employer.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other
protected status.

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Automotive Service Advisor