Medicare & Final Expense Agent at Avid Health, Powered by Gyde

Total annual earnings: $55,000–$80,000

Job Type: Permanent, Full-Time, In-Person

License: Health and/or life insurance license preferred — not licensed? NO PROBLEM! We will pay for you to get licensed!

About Avid

Avid is a high-growth Medicare and life insurance agency now Powered by Gyde, an AI-native platform transforming how brokers serve clients. Through Gyde's technology, our agents are equipped with intelligent voice, chat, and decision-support tools that eliminate manual work and elevate client outcomes.

Together, we're building the future of brokerage — where every client interaction is smarter, faster, and more personalized. Joining our team means stepping into a modern, tech-enabled environment with clear career growth, world-class training, and the opportunity to make a real impact in people's healthcare and financial decisions.

You'll work alongside some of the top producers in the country and build a long-lasting, financially rewarding career of your own.

The Role

As a Medicare & Final Expense Agent at Avid, you'll be connected with seniors and other Americans who are looking to gain or review their Medicare coverage and explore life insurance, final expense, and ancillary options to protect their loved ones. We work with all the nation's leading carriers across Medicare (Advantage, Supplement, Part D), life / final expense, and ancillary products — so you'll always be able to offer clients every option and ensure they end up with the best one for them.

This is not a traditional call center role. You'll leverage cutting-edge AI tools to:

Understand client needs faster
Deliver highly personalized plan recommendations
Build long-term relationships — not just close one-time sales

You are both a trusted advisor and a case manager, owning the full client journey from first conversation through enrollment and beyond.

What You'll Do

Make outbound calls to interested leads and preset appointments; handle inbound calls primarily from existing clients in your book of business
Educate and advise individuals on the Medicare and life / final expense products available to them based on their demographics and needs
Enroll prospects into plans and policies, and process all carrier-required paperwork promptly
Communicate with prospects via text message and our automated GydeOS platform
Run a full needs assessment for every client — health, household, beneficiaries, budget — and present Medicare and final expense options that match
Cross-sell where it genuinely serves the client (e.g., pairing a Medicare plan with an appropriately sized final expense policy)
Manage your book year-round — be the trusted resource your clients call first
Hit and sustain production targets
Maintain required licensing and certifications; complete continuing education on time
Document every interaction as the call happens — finish your notes before the next call
Show up energetic, enthusiastic, and excited every single day

What We're Looking For

Hungry, humble, coachable — comfortable on the phone, with the "gift of gab" used in service of listening
No prior insurance experience required; we train from zero
Willing and eligible to obtain a health and/or life insurance license — Avid covers all costs
Strong written and verbal communication; able to explain plan differences without jargon
Comfortable with technology — specifically the kind of person who is curious about AI tools rather than wary of them
Track record of consistency: reliable schedule, reliable behavior, reliable follow-through
Positive attitude and team-first mindset
Must pass a background check
Health and/or life insurance license preferred (we'll get you licensed if you don't have one)
If you are currently appointed with any carriers, you must be able to obtain a release prior to your start date — we'll guide you through the process

Compensation

Base hourly pay: $20 per hour, paid bi-weekly
Commission: Monthly commission bonuses with strong earning potential
Renewals: Renewal commissions starting in Year 2 on your existing book of business — across both Medicare and life / final expense lines
Total annual earnings: $55,000–$80,000
Licensing: Avid pays for you to get licensed (health and life) — including study materials and exam fees

Career Path

We are firm believers in promoting from within. Avid offers structured leadership development and a clear path from new hire to top producer to team leader — with quarterly review and tier advancement based on production and consistency.

Why Join Avid

A modern, tech-enabled call center where you work alongside some of the top producers in the country. AI-powered case management that makes you more successful from day one. Two complementary product lines — Medicare and life / final expense — that let you serve a client's full picture instead of just one piece of it. Paid licensing, paid training, and a structured ramp to full production. Clear earning benchmarks and full commission transparency. A real career — not just a job.

Avid is Powered by Gyde — a fast-growing, AI-native platform transforming healthcare access for millions of Americans.

Work Location: In-person, West Palm Beach Office

Requirements: Must pass background check.

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Medicare & Final Expense Agent