Company Overview

Active911 is a fast-growing SaaS company dedicated to helping heroes save lives by providing innovative software that empowers over 500,000 first responders worldwide. Our emergency notification, routing, and communication tools enable firefighters, EMTs, law enforcement, and others to respond faster and make informed decisions in critical moments. Based in Philomath, Oregon, our team is continually pushing public safety technology forward, fueled by a collaborative, mission-driven culture.

Job Summary

As an Accounting Specialist at Active911, you'll support the day-to-day accounts payable, banking, payroll, and month-end close processes that keep the finance function running smoothly. You will process incoming payments, categorize transactions, run payroll, support customers with billing questions escalated from our support team, and take on a growing role in month-end close as your skills develop. This role focuses on executing established finance processes accurately and reliably, with judgment calls and exceptions escalated as needed. You'll also support IT equipment logistics for the team and help create a workplace people enjoy coming into. Whether you're preparing a bank reconciliation or coordinating a team lunch, your attention to detail and reliability keep our finance operations and office running smoothly.

Responsibilities

Accounts Payable & Corporate Card Administration: Process bill payments for approval in Bill.com. Track and upload receipts for company vendor cards, review and assist in approving transactions for other departments, ensure accurate categorization and classification of all card transactions.
Customer Check and ACH Reconciliation Support: Support the incoming customer payment reconciliation process, matching incoming check and ACH payments to invoices and customer accounts.
Payroll Processing: Prepare payroll for manager approval in internal HRIS system, tracking applicable benefits, bonus payouts, and other pay items as needed.
Month-End Close Support: Prepare bank and credit card statement reconciliations for review and take on additional month-end close tasks as assigned with growing proficiency.
Customer Billing Support: Respond timely to finance-related billing inquiries such as purchase order requests, vendor registration forms, refund requests, or other related topics escalated from Support. Meet defined SLAs for the Finance Department with minimal breaches.
Shipment Processing: Package, label, and ship customer hardware orders daily.
IT Equipment & Support: Maintain accurate inventory and assignment records for employee IT equipment (laptops, monitors, peripherals), coordinate setup and reassignment for new hires and departures, and provide first-line troubleshooting support for office printers and related equipment.
Office & Employee Experience: Play a key role in our office culture by coordinating weekly team meals, planning small celebrations for milestones and promotions, and keeping shared spaces stocked and inviting for the team.

Qualifications

Education:

Associate level degree in Business Administration, Accounting Technology, or other similar fields. Equivalent work experience accepted.

Experience:

2-4 years of bookkeeping, AP, or accounting support experience

Skills:

Working knowledge of QuickBooks Online (or comparable accounting software)
Basic understanding of GAAP and accrual basis of accounting
Proficiency in Excel (formulas, pivot tables, VLOOKUP/XLOOKUP)
Experience coding transactions to a chart of accounts
Comfortable with high-volume, transaction-level detail work, with strong attention to detail across all tasks
Strong follow-through and reliability on recurring deadlines
Clear, professional written communication for customer and vendor interactions

Preferred Qualifications:

Experience with Bill.com, Divvy/corporate card platforms, or payroll/HRIS platforms (e.g., ADP)
Experience reconciling multiple bank or credit card accounts
Exposure to month-end close procedures
Experience handling customer billing inquiries or accounts receivable support
Basic troubleshooting for office hardware (printers, monitors, peripherals) and network issues (Wi-Fi connectivity, printer network setup)
Familiarity with Microsoft 365 (Outlook, Teams, SharePoint) at a basic admin level
General comfort with IT inventory/asset tracking tools

Physical and Other Requirements:

Ability to sit or stand for extended periods
Comfortable working in an office setting
Ability to lift and carry packages as part of daily shipment processing

Benefits

Salary Range: $25.00 - $32.00 per hour

Employment Type: Full-Time

At Active911, we offer a robust benefits package that supports your personal and professional well-being. This includes full medical, dental, and vision insurance for employees, with 50% coverage available for dependents. We provide generous paid time off, sick leave, and flexible remote work opportunities. Our 401(k) plan includes a 3% company contribution, and we also offer a Gym Membership Reimbursement, a Volunteer First Responder Bonus, and a $5,000 First-Time Homebuyer Assistance Program.

Active911 is an equal opportunity, at-will employer, and complies with the Americans with Disabilities Act.

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